Products

Service to AIRCO only has one goal: customer satisfaction.FAQ

1. Is Airco manufacturer or distributor ?
Airco is a ISO9001 certified manufacturer of pneumatic components. Ever since its establishment, Airco has spared no effort producing quality products and supplying at factory pricing, which maximises the profit of our distributors and benefits our users.
2. What is Airco’s mimimal order quantity (MOQ) ?
On international orders, our minimal order quantity is USD3000, we set this limit to absorb all the handling charges of an international order ( commodity inspections, customs declaration, unforeseen cost and etc.) And our minimal order quantity is only confined to orders for vessel shipment. If you have a DHL/TNT/UPS/FEDEX account or if you would like to have your order shipped by the above mentioned express carrier, then forget about MOQ and go ahead to contact us and place the order of any quantity.
3. What are my options for payment terms?
We do not accept credit card or paypal payment at present. T/T is the only terms of payment available at this time.
4. What if the item I need is non-standard ?
We are able to produce according to your drawing, our engineer will customize as per your requirement.
5. What is the lead time of my order?
For normalized and standard items, we are able to get your order ready for shipment in 15 - 30 days after the order confirmation. For non-standard and customized products, we will inform you the lead time after the technical details are confirmed and the manufacturing schedule is finalized.
6. Can I request samples before placing order?
Yes, but your sample request is subject to our discretion, usually we send free of charge sample for the amount under USD50 to clients on freight collect basis. We retain our right to decline any sample request as we see fit.

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